NURTURING THE RIGHT ORGANIZATIONAL CULTURE FOR INNOVATION
Culture is simply the way
things are carried out in the organization based on the organization’s values
and beliefs and rules of operation which shape the organization. This is evident
in the organization’s mission and vision statements, core values and rules of
operation and guidelines.
The competitive
business environment, the ever changing consumer
expectations, rapid changes in technology have forced organizations to change
their style of operation to be able to focus on delivering quality
products and services and rapidly respond to the market needs in order to remain relevant in the market.
Organization culture is
intrinsically related to how the organization will perform. Culture influences
how an organization responds to change; depending on the prevalent culture, an
organization can either rapidly respond or impede the change process. We have
witnessed that highly successful organizations have developed unique
characteristics that sets them apart; this may include how they package their
products, deal with customers among other things putting them on the market
edge and attract customers hence increasing their market share.
An organizational culture is
one aspect of the organization that determines the strategies and goals
alignment in the organization. Strategies and goals will only be achieved if
the right culture exists in an organization. A strong organizational culture is
characterized by clear values, mission and vision, interdependence across
departments, communication, continuous improvement and realistic measurements
and benchmarks; organizational cultures that provide an environment which
empowers employees to be creative and problem-solvers to be able to come up
with innovative solutions for every dynamic problem.; an organization where
employees work towards the same purpose and goal in order to provide the best
quality products and services to meet customer needs and requirements; culture
that emphasizes on employee participants, teamwork, risk taking and experiment and results-oriented.
Leadership has a
responsibility to understand existing culture in their organization and work
with it. Above everything it is their responsibility to nurture the right
culture that promotes organization efficiency and effectiveness. Leaders must
create strong organizational culture where everyone is attached to the
organization and respects its policies and guidelines.
There are instances where
there exists more than one culture in an organization depending on various
aspects including gender, age, and profession. It is upon the leader in an
organization to encourage common languages and goals for the organization to
have shared purpose among the subcultures. The right organizational culture is
reinforced through organizational learning, teamwork and interdependence,
rewards systems and the management’s support.
An organization culture of
innovation affects competitiveness. To remain competitive there is need for
organizations to embrace cultures that support innovation, if need be change
their existing cultures. It is important to manage culture; the first step is
to recognize the types of culture present in an organization and then adopt cultures
that encourage innovation.
Organizational norms and
values will determine where an organization will go and how fast it can get
there. An organization culture will determine how it adapts to innovation and
change which may motivate or impede organization’s performance or
effectiveness. Therefore it is important
to emphasize innovative cultures in the organization and foster them throughout
the organization to gain competitive advantage.
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